Terms of Service

These Terms govern the use of the PALs service (the “Service”) provided by the operator (the “Company”), defining the conditions and procedures of use as well as the rights, obligations, and responsibilities of the Company and the user.

“Service” refers to the Company’s YouTube sponsorship decision-making SaaS, including channel data analysis, advertiser fit scoring, negotiation card generation, medical/beauty compliance review, and analysis-note management.

The Service is a decision-support analysis tool. Final judgment and responsibility rest with the user.

AI analysis output is provided for reference only and does not replace legal or medical advice.

Membership is established when the user submits the registration form provided by the Company and agrees to these Terms.

The user must keep registration information accurate and up to date.

Users are responsible for managing their own credentials and may not transfer or lend them to third parties.

The Company may refuse registration or terminate the contract for impersonation, false information, or violation of these Terms or applicable law.

Users may not: misuse third-party information; reproduce, distribute, or commercially exploit Service-derived information without prior written consent; transmit content that disrupts stable Service operation; violate applicable law, these Terms, or operating policies; or use the Service in a way that violates YouTube’s Terms of Service or Data API policies.

Personal data is handled in accordance with Korean privacy laws. Detailed practices are described in the Privacy Policy.

The Service is provided 24/7 in principle, but may be temporarily suspended for maintenance, upgrades, or unavoidable technical reasons.

The Company may change the Service in part or in whole for operational or technical reasons, with prior notice.

The Company offers a free plan and paid plans (Plus, Pro, Enterprise). Plan details and prices are listed on the Pricing page.

Paid plans are billed monthly and renew automatically until cancelled.

Payments are processed via Toss Payments or Stripe. The Company does not store raw card data; processors handle PCI-DSS scope.

Pursuant to Korean e-commerce consumer protection law, full refunds are available within 7 days of payment if the Service was not used.

If the Service has already been used, refunds are calculated on a pro-rata basis for the remaining period.

If the Service fails to operate due to a Company-side issue, unused time and outage hours are refunded proportionally.

Refund requests should be sent to admin@kfera.co.kr.

All content, design, software, and trademarks within the Service belong to the Company.

User-generated content (analysis notes, comments) belongs to the user; the Company may use it within the scope of operating and promoting the Service.

Information obtained through the Service may not be shared, sold, or redistributed to third parties without prior written consent.

The Company is not liable for service disruption due to force majeure (natural disasters, war, blackouts, communication failures, etc.).

The Company is not liable for service issues caused by user fault.

AI outputs (rate estimates, negotiation cards, compliance reviews, etc.) are decision-support references; the Company assumes no legal liability for downstream business decisions.

The Company is not a party to, and assumes no responsibility for, contracts entered between users and third parties (advertisers, creators) via the Service.

Users may withdraw at any time via in-service settings or by emailing the Company.

Upon withdrawal, personal data and analysis notes are deleted immediately; certain payment and tax records may be retained for the period required by law.

The Company may terminate the contract without prior notice if the user violates these Terms or applicable law.

These Terms are governed by the laws of the Republic of Korea.

The parties shall attempt to resolve disputes in good faith.

Where resolution is not reached, disputes shall be brought before the competent court under the Korean Civil Procedure Act.

The Company may amend these Terms in line with applicable law or operational needs. Notice will be provided in-service or by email at least 7 days before the effective date (30 days for changes adverse to users).

Users who do not accept amended Terms may withdraw from the Service.